Export or delete your data

Export a copy

The web app can download a personal archive. Signed in, open the Privacy page and find the Personal archive card: choose which kinds of record to include and a range of dates, then press Download archive. The copy arrives as one JSON file, and the card says how many records it holds. The dates are UTC days.

The iPhone and Android apps cannot produce this copy yet, so on a phone there is nothing to open and no file to confirm. The clinician report is a different thing: it is a report you share, not an export of everything you have logged.

Clear the data on one device

There is no local purge either. No app can clear what is stored on the device you are holding while leaving your account untouched, so a phone you are handing on cannot be wiped from inside the app.

Nor can you sign out of it. Only the web app has a Sign out control; the iPhone and Android apps keep their credentials with no way to end the session from inside the app. So on a phone, short of deleting your account on iPhone (described below), the app's own screens offer you nothing here.

What does work is the device's own controls: uninstall the app, or erase the phone through iOS or Android Settings before handing it on — both remove the stored credentials along with everything else the app kept locally. Treat the handover as you would any device you no longer control, and contact support if you need the account itself dealt with rather than the device.

Posture readings are the one exception, on iPhone. The Privacy tab has a Posture data section that deletes phone posture checks, AirPods head-orientation summaries or desktop posture readings, one source at a time, and a Delete one check list beside it for removing a single camera check. Phone posture checks means both the camera checks and any posture you entered by hand, which the phone keeps together. Desktop posture includes any camera check a web browser saved, which iPhone lists as a desktop camera photo. It removes them from the phone and, when you are signed in, from your account as well, so it is a deletion rather than a local clear. The web app and Android have no such control.

Other things you can delete on iPhone are deleted where you find them rather than from the Privacy tab: a pain episode from its entry in Timeline, a submitted note from Saved notes, and a reaction record from Reactions — both of those are reached from the daily note.

Delete the account

The web app and iPhone can both delete your account, while you are signed in.

On the web app, open the Privacy page and find the Account deletion card. Deletion takes two steps, so a single mistaken click cannot remove your record: press Request account deletion, and then — once the card has said what will be removed — Delete my account permanently. If you come back to a deletion you requested earlier, the card shows Continue deletion first, which leads to the same final step. When the service confirms, that browser is signed out.

On iPhone, open the Privacy tab and press Delete account, then confirm. As the app says before you confirm, it deletes your account and the health data stored for it on the service, and removes everything the app keeps for you on that iPhone.

Android has no deletion control, so delete the account from the web app or iPhone. Other devices keep their own copies until you clear them, as described above, and so do any reports or exports you downloaded.

If you want a copy, download a personal archive from the web app first, as described above. Once a deletion completes there is nothing left to export.

Read this while signed out

This article is written to be readable without an account, and it is on the public help centre for that reason — a person who cannot sign in is exactly who goes looking for deletion.

If you cannot sign in and need your data exported or deleted, contact support. That is the route today, and it does not depend on your reaching any help page.

The state described above is what the apps do today, not what is planned, and it will be updated as each control ships.